01
Acceptance of terms
By accessing or using RevPulse, you agree to these Terms of Service. If you do not agree, do not use the service.
02
Description of service
RevPulse provides business-finance organisation tools.
- Income and expense tracking, invoice management, document storage, reporting, and analytics.
- SARS-aware estimation and tax-year record features.
- Email delivery, import, export, and PDF generation where available.
03
Accounts and registration
- Provide accurate, current, and complete registration information.
- Keep your profile current and protect your email, password, devices, and verification codes.
- Accept responsibility for authorised activity within your account and notify us promptly about suspected unauthorised access.
04
Identity and compliance information
Financial workflows may require identity, address, tax, banking, and business-registration information. You are responsible for ensuring that supplied information is accurate and lawful to process.
05
Data protection and privacy
Our Privacy Policy explains how personal and financial information is collected, used, stored, and disclosed. It forms part of these terms.
06
Trial, payment, and billing
- Every newly registered RevPulse account receives one 30-day full-feature trial at no charge. It starts automatically when the account is created, requires no card, covers all workspaces owned by that account, and does not renew automatically.
- Ongoing Full Features access is R150 per month or R1,620 per year at the current price shown before checkout; customers may choose recurring billing or once-off access for the selected period.
- Fees are non-refundable except where required by law, and pricing changes will be communicated with reasonable notice.
- Failed or overdue payment may pause full-feature access without deleting records solely for that reason.
07
Selling fees, settlement and cash-out
Workspace subscriptions and free trials do not waive commerce fees. Before new paid sales, the workspace owner reviews and accepts the applicable selling-fee policy. Current rates, Payfast processing estimates, RevPulse charges and applicable VAT are disclosed on the Pricing page and in the seller workspace.
Processing is calculated on the full amount collected, including delivery, within one quoted seller fee. Do not add the displayed Payfast portion to that fee again. Only a completely zero-payment order avoids payment-processing fees; discounts do not make paid delivery free to process.
Each accepted order retains its quoted charges. Later pricing changes and differences between estimated and actual provider costs do not retrospectively increase that selling fee. A new quote may be required for an expired unpaid order; no new charge is accepted on your behalf.
Cash-out moves existing proceeds and is not a second sale. The amount reserved, any separate fee and the amount to reach the bank are shown before confirmation. Legacy proceeds retain included standard cash-out; mixed withdrawals receive a proportionate legacy credit. Availability remains subject to provider clearance, verified banking details, fulfilment and applicable holds.
Managed fulfilment and courier costs are separately disclosed and accepted before payment. Refund and dispute requests follow their applicable review process and mandatory customer rights. An estimate of fees or contribution is not a guarantee of profit and does not restrict a refund that is owed.
08
Tax and legal responsibilities
RevPulse is not a registered tax practitioner or accounting firm. Estimates and summaries are informational tools, not tax, accounting, or legal advice.
- You remain responsible for the accuracy of entries, classifications, returns, payments, registrations, and deadlines.
- Use SARS guidance or a qualified professional for decisions specific to your circumstances.
- Keep source documents for the periods required by applicable law.
09
Acceptable use
- Do not use RevPulse unlawfully, deceptively, or to infringe another person’s rights.
- Do not upload malicious code, bypass access controls, probe other accounts, or interfere with service operation.
- Do not submit information you lack authority to process or use the service to generate misleading records.
10
Service availability
We work to keep RevPulse available but do not guarantee uninterrupted service. Maintenance, security events, suppliers, or product changes may temporarily affect access. Material feature changes will receive reasonable notice where practical.
11
Limitation of liability
To the maximum extent allowed by South African law, RevPulse is not liable for indirect, incidental, special, consequential, or punitive losses arising from use of the service, including lost profits, use, goodwill, or data. Consumer rights that cannot lawfully be excluded remain unaffected.
12
Indemnity
To the extent permitted by law, you agree to hold RevPulse and its personnel harmless from claims and costs arising from your unlawful use, material breach of these terms, or infringement of another party’s rights.
13
Suspension and termination
You may stop using the service at any time. We may suspend or terminate access for material breach, unlawful activity, security risk, or non-payment, using notice where circumstances allow. Legal retention obligations may continue after closure.
14
Governing law
These terms are governed by the laws of South Africa. Disputes are subject to the jurisdiction of South African courts, without limiting any mandatory consumer dispute rights.
15
Changes to these terms
We may update these terms as the service or law changes. For material updates, we will aim to provide at least 30 days’ notice before the new terms take effect where reasonably possible.
16
Contact
Questions about these Terms of Service can be sent to legal@solcol.co.za. Support questions can be submitted through the RevPulse support page.